“The Smart Citizen” about Amsterdam
While most cities are struggling to manage the triple helix of collaboration (government, vendor and academia) to improve their smart credentials, the city of Amsterdam has effortlessly strung the fourth strand in its helix: the say-so of community. The DNA of Amsterdam is in trade and its mayor Eberhard van der Laan is clear that technology opportunities are there to solve problems for his residents. The dominant ethic of the city of merchants is to give free rein to citizen groups to self-govern.
Read this article (City-zen is mentioned as wel) on thesmartcitizen.org
Source: The Smart Citizen, by Vineeta Shetty